Zoe I would just like to say a big thank you to you and your team at Winnard and Brown. I have dealt with quite a few letting agencies over the past few months and to be honest most of them have been horrendous. They never call you back and just don't seem to be bothered with you. Your and your team have been very professional along the whole journey. It has been a real pleasure to deal with you all . I would would highly recommend you and everyone at Winnard and Brown.
We have been with Winnard & Brown for 2 years now when we moved to Australia and didn't want to sell our home in case we moved back. They have made our adventure stress and worry free. From the minute they have managed our property they have dealt with all arising issues without our intervention but keeping us copied in on emails all the time. Both Darren & Craig have always been very efficient, professional and approachable and whenever we've had to phone either Wigan or Standish offices, all the girls who we have spoken to have been extremely friendly and have gone above and beyond expectations to assist us. We have recommended Winnard & Brown to family and friends and would definitely give them 5 stars for their service, they have been undoubtedly the best choice we made. Thank you Winnard & Brown for the past 2 years and many more to come. Debbie & Mark Gandy
We have been clients of Winnard and Brown for many years and are highly recommended. The whole letting process is well managed from high quality advertising, friendly, efficient and very knowledgeable staff. Their advice and guidance has been exceptional and very much appreciated over the years and the staff at Standish are all, without fail, thoroughly professional and lovely to deal with . The property management system work well ensuing the Landlords best interest at all times and the introduction of the rent on time service is a great stress free option for Landlords.. Winnard and Brown are most definitely the professional letting agents with the standards of service and products to match.
“I have been a landlord for fifteen years and Winnard and Brown manage four of my properties. During my time as a landlord, I have used many managing agents to look after my small portfolio which spans several areas of the UK, from Crawley to Wigan. During that time Winnard and Brown has stood head and shoulders above all others, including national chains and independent agents. I frequently use examples of the excellent service I receive with my other agents in the hope that they will emulate it. The team are responsive, provide good advice, carry out comprehensive property inspections (including photos and explanations) and advise when maintenance work needs carrying out. I have always received consistently good service from the excellent team at Winnard and Brown, led by Craig and his brother Darren”.
I have been with Winnard & Brown for 3 years now, since first making the decision to rent out a property and in that time cannot find fault with the service they provide. The property has always been advertised promptly with viewings handled by Winnard & Brown staff and tenants vetted appropriately. I have a full management package and therefore don’t have to worry about organising repairs as they arrange contractors and quotes immediately to ensure both myself and my tenants are happy! I also don’t have to worry about arranging gas and electrical inspections as this is done for me by Winnard & Brown. The property is inspected every six months and I get a full report along with photographs. I opted for the rent guarantee scheme for the peace of mind that if my tenant doesn’t pay I will still receive my rent. Craig, Darren and the rest of the team are always on hand to answer any questions, nothing is too much trouble and I have since recommended them to others. Lyndsay Simpson
I have been with Winnard & Brown for more than 20 years, in fact they at the time were Batt & Brown. Craig ,Darren and the rest of the staff can't do enough for you. I like the fact that they organise repairs and always get a quote for me before work commences. Every 6 months a visit is made to look at the property and a report sent to me. All the electrical and gas safety checks are sorted for you which takes away the worry of remembering for yourself which is a fantastic service. I cannot recomend this company enough in these few short words, but trust me, any problems are sorted very quickly and without any fuss. I have been on holiday and have received fantastic help and support when things had gone wrong at home , it was "Just leave it to us we will sort it". Adele who i have dealt with for years is a shinning front of shop face that represents this company well and like the rest of the fabulous staff is very efficient. I have got to rate this company five stars out of five. Phil Benson One very happy landlord.
I have used Winnard and Brown as letting agents numerous times, they are professional, thorough, good communicators and provide information on all aspects of the letting industry. They have advertised, interviewed and introduced tenants which have been sound. I look after my properties and always expect the same from my tenants which I have got. I've been very lucky but I feel that is in part due to the introductions I receive from Winnard and Brown. This time I opted for the rent guarantee scheme, this is a small monthly charge for reassurance that if the tenant missed a payment I wouldn't be out of pocket. Many thanks Debra
I would like to take the time to truly thank Winnard & Brown, for their help over the past 10 years of being a tennant with this fantastic agency. I first started renting in standish in 2007, after moving from Liverpool to this lovely village on my own with a young toddler at the time. Winnard and Brown went above and beyond to make finding the right long term property to rent without any problems at all. Making things a lot less daunting and less stressful at the time. Over the years it has been a pleasure to liase with Craigs friendly and attentive employees at the standish office. Nothing was ever too much to ask, maintenance checks where also frequently carried out . Being a single mum, it was paramount that my daughter and I felt safe in our home. As a business woman myself . It has always been very important to me that every customer is valued, and treated with the best service. Craig ticked all these boxes for me over the years. Both himself and his team have exceptional customer service skills, and will do anything they can to help you along the way. I wouldnt reccomend anyone else to rent off in the local community. Laura Davies